Arabian Planet respects your privacy and protects your personal information. This policy explains what information we collect, how we use it, and how we keep it safe.
This policy applies to all visitors, customers, and users of our website and services.
1. Information We Collect
We collect personal information when you make a booking, send an inquiry, or contact our support team.
The information may include:
- Full name
- Phone number
- Email address
- Pickup location
- Travel dates
- Payment details
We also collect basic technical information such as IP address, browser type, and device information through website analytics tools.
2. How We Use Your Information
We use your information to:
- Confirm and manage bookings
- Send booking confirmations and updates
- Coordinate pickup and service details
- Respond to customer support requests
- Process payments and refunds
- Improve our website and services
We only use your information for service related purposes.
3. Payment Information
We do not store full credit or debit card details on our servers.
Payments are processed through secure third party payment providers. These providers follow their own security and privacy standards.
4. Sharing of Information
We may share limited information with:
Drivers and tour operators for service coordination
Payment providers for transaction processing
Government authorities if required by law
We do not sell or rent your personal information to any third party.
5. Data Protection
We use secure systems and restricted access to protect your personal data.
Only authorized team members can access booking information.
We take reasonable steps to prevent unauthorized access, misuse, or disclosure of your information.
6. Cookies
Our website may use cookies to improve user experience and track website performance.
Cookies help us understand visitor behavior and improve website content.
You can control or disable cookies through your browser settings.
7. Your Rights
You may request access to your personal information.
You may request correction or deletion of your data, subject to legal and operational requirements.
You can contact us if you want to update or remove your information.
8. Data Retention
We keep booking and transaction records for operational and legal purposes.
We remove personal data when it is no longer required.
9. Updates to This Policy
Arabian Planet may update this Privacy Policy when needed.
Any changes will be published on this page.
10. Contact Us
If you have questions about this Privacy Policy, contact us through our official email or contact form.
